Delete your WhalePhone account
You can request account deletion here, even if you no longer have the app. We will contact you to verify that the account belongs to you.
Submit a deletion request
Submitting this form starts a request. Your account is not deleted immediately.
Your request has been received
Save the reference below. We will contact you at the email you provided to verify ownership. Account deletion is not complete yet.
Request reference
We handle verified requests within 15 working days.
What will be deleted
- Your WhalePhone account access and the personal profile information held for this service.
- Cloud task histories, uploaded screenshots, task traces and diagnostic reports associated with your account.
- Associated support records and this deletion request’s contact details when processing is complete. We also arrange deletion with service providers where applicable.
What may remain, and for how long
- Database backup copies may remain for up to 7 additional days after removal from the active database. They are used for recovery, not normal product use.
- We do not keep your deleted account for marketing or continued use. If specific records must be retained for a legal obligation, we explain the records, reason and applicable period when handling your request.
Data on your phone and in other apps
Conversations, rules and settings stored only on your phone are not remotely erased by this form. Clear WhalePhone’s app data or uninstall it to remove those local copies. Deleting WhalePhone does not delete accounts, messages or purchases in other apps, or unrelated Whaletech services.